Increasing the security on my website really helped me keep tabs on my users because I knew that they were properly verified thanks to my two-factor authentication provider TeleSign. I knew a lot of people shopped on line so I established a whole auto parts website where do it yourself customers could order and have the parts shipped to their homes. When a new customer logged on to the site for the first time they had to fill out a simple registration form with basic information and some form of a credit card number to secure their on line purchases. After the first week I got a complaint from one of the customers who was still waiting for the parts to arrive. I checked my order logs and saw that the ship to address was different than the billing address. It turned out that a scammer had attacked the site and redirected shipments. What was worse was they now had access to all the information on the site including all the credit card information. I quickly did some research online for web security and picked TeleSign for two-factor authentication to properly verify customers instead of just their email address. Now I don’t have an IT staff so having TeleSign do all the integration on their end was a huge time and cost savings. Since adding TeleSign’s two-factor authentication solution increasing my web sites security I have gained additional business and established a reputation as the home mechanics best friend! |
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