TeleSign helps protect patients, customers, transactions and your website through two factor authentication solutions using a two way authentication process and delivers a secure PIN through phone verification to validate users online.
When my dental practice needed two factor authentication solutions to safeguard our patient billing process we turned to TeleSign for their reputation as the best provide of industry leading web site security systems Last year we automated the way we work with insurance carriers. To help our patients better manage their benefits we introduced an on line web portal to so they could see and update their account data in real time, saving our billing department hours of time on the phone trying to track the information down. The problem, we quickly discovered was that much of the patient self pay information, including credit card numbers, checking accounts and other personal data was exposed to cyber criminals who had already attempted to breach the site.
After talking to the folks over at TeleSign we were really intrigued with the capability of their two way authentication process. It was easy for our patients as they already had everything they needed to use the system, their telephone! With two way authentication they get a specialized PIN number sent by TeleSign which when entered on their log in to our site verifies their identity with the patient and insurance data already stored in our system. This secure process keeps fraudsters at bay and ensures that we only have legitimate patients logging into the site. Their two factor authentication solutions were very easy to implement as they use a SOAP API based integration model which seamlessly integrated right into our site without any expensive hardware or complex programming.
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