Change your website security to TeleSign phone number validation services and use a two tier authentication approach to ensure user authentication of people on your website automatically and securely thanks to TeleSign.
TeleSign integrated their phone number validation software right into the new renewal web site being developed to handle the whole process on line. When drivers logged into the website, they had to first set up a user profile which was then compared to what was indexed in the state database. Since many of them had multiple vehicles we used the phone number validation system for each individual car or truck they owned. TeleSign would send a PIN number to their phone which when entered on the site created a one to one match with each vehicle record in the state database. When their license plate tag was ready to expire the site would send them an email as a reminder that they could log on and charge the renewal to their bank account or credit card information stored on the website.
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The change in our new two tier authentication process from TeleSign eliminated the need for them to physically to go a facility and at the same time kept all the information secure. Deployment was quick and easy as TeleSign used their SOAP API based integrated platform which allowed for seamless integration into our site so we didn’t have to hire any consultants or programmers. The cost savings that came with using phone number validation brought us under budget for the first time in years. Using TeleSign as our website security provider helped the state on two fronts by driving customer convenience into the renewal process and saving the taxpayers money!
Tags: phone number validation, TeleSign, two tier authentication
Posted in Phone Number Validation
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